Hattie was just flipping through Sarah's recently purchased yearly planner and came across a slip of paper with some bad news.
"ERRATA:
"Due to a printing error, the dates 24-30 are missing from the January 2010 monthly calendar in this edition of the Barnes & Noble 2010 Desk Diary.
"We apologize for any inconvenience this has caused the reader."
Obviously, they're not sorry enough to let the reader know this fact upfront, before the reader buys the defective thing and starts writing in appointments.
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